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The Student Support team offers the following services:
If you wish to find out more about how the Student Support team can assist you with anything from being picked up from the airport, visa issues, accommodation queries please send us an e-mail - Find Out More
CQUniversity's Learning Skills Unit is a free service offering tailored academic and English language support for international students.
The unit has proven to be one of the University's best investments. Its sole aim is to provide complete support for those making the transition to tertiary study in Australia.
Staffed by part-time and full-time professionals the Unit provides workshops on a multitude of subjects including:
If you'd prefer to work on a one to one basis, individual appointments can be made at any stage of your studies. LSU also provides a range of printed and online resources to further help students achieve their best academically.
Remember all services at LSU are free and completely confidential.
If you wish to find out more about how the Learning Skills Unit can assist you - Find Out More
The Student Support Centre allows students to access a range of employment and career-oriented services. These services are provided without charge, their availability is dependent upon the student's specific or particular need. Services available to students may include:
If you wish to find out more about how Employment Preparation and Career Planning can assist you and how to gain Casual and Graduate Employment - Find Out More
CQUniversity has recently implemented new policies in relation to the ongoing care and welfare of visiting international students. CQUniversity has an obligation under the ESOS Act and the National Code of Practice 2007 to ensure all students under the age of 18 have appropriate accommodation and welfare arrangements in place. In order to strengthen and improve our current polices and ensure compliance of standards we have introduced the following measures: All students under the age of 18 will be required to:
Many international students have enjoyed the experience they gain by obtaining work during their stay in Australia. Part time or casual employment can not only provide students with the opportunity to earn extra income, make new friends and establish contacts.
International students who are granted Australian Student Visas automatically receive a work visa. Your work visa permits you to work up to 20 hours per week in part-time employment during term and full-time employment during vacation.
You do need to obtain a Tax File Number (TFN) to work in Australia. You can obtain a TFN online from the Australia Tax Office website or pick up an application form from the University.
CQUniversity provides support for international students to source employment. Many employers advertise daily via the University for casual and part-time employment (less than 20 hours per week).
If you wish to find out more about working in Australia - Find Out More
The Department of Immigration and Citizenship (DIAC) requires all international students and their families to obtain health insurance through the Overseas Student Health Cover Scheme (OSHC) for the duration of the student visa.
Medibank Private is the preferred OSHC provider for CQUniversity. Your full OSHC payment must be made when you pay your first term tuition fees, prior to coming to Australia.
The current annual membership fee for 2010 is AU$858 for a family (AU$429 for six months) and AU$429 for single (or AU$214.50 for six months). The OSHC rates are subject to change each year. The rate you are required to pay will be stated in your Offer of Admission. You will be required to finalise any payment variation to this amount upon arrival at CQUniversity.
If you have a health problem, make an appointment to see a doctor (look under medical practitioners in the telephone book). If you require emergency medical attention after hours go to the Accident and Emergency Section of your nearest hospital.
OSHC will contribute towards the cost of medical and hospital care you may need while studying in Australia. The OSHC scheme covers you for 85% of the recommended government scheduled fee for a doctor's visit (including a specialist doctor) and pathology and X-ray services.
For medical services while you are an admitted patient at a hospital, OSHC will pay 100% of the schedule fee. If the doctor charges more than the schedule fee, you pay the difference. OSHC pays the cost of ambulance transport to a hospital or medical centre if you have an accident or an unforeseen illness that requires immediate medical attention. OSHC does not cover the cost of dental, physiotherapy, optical, or any other ancillary services.
How to make an OSHC claim
When you receive treatment from a doctor you will be given an account to pay. After you have paid the doctor's account, take your account and receipt together with your OSHC membership card to any Medibank Private Office to apply for your cash refund.
Extra Private Health Insurance
You may consider joining a private medical insurance company to cover you and your family for some of the cost of services not covered by OSHC including optical, physiotherapy, dental and some pharmaceuticals. You may arrange private health insurance through Medibank Private or other health funds listed in the Yellow Pages of the telephone director.
For more information about Health Cover - Find Out More
To study in Australia you will require a student visa. The type of Visa you need depends on the length of your stay.
If your intended stay in Australia is 3 months or less you may apply for a short stay visa. For periods of study greater than 3 months a Student Visa is required and is granted only if you enrol in a registered, full-time program in Australia.
All courses for international students, and the Australian education and training institutions that offer them, must be registered with the Australian Government.
Students can apply for a visa online. Simply go to The Department of Immigration and Citizenship (DIAC) website at http://www.immi.gov.au/
If you are currently living in Australia you can telephone DIAC direct on 131 881.
You will also find useful information about studying in Australia at the following website: http://www.studyinaustralia.gov.au/sia/splash.htm
The Student Mentor & Leadership Program assists new students to quickly feel at home at CQUniversity and to provide support during their first year of tertiary studies. Student Mentors are students who have 'been there' and survived, as well as having acquired a great deal of information about the tertiary education environment and how the 'system' works.
For more information about Student mentor & leadership programs - Find Out More
The role of the Mathematics Learning Centre is to assist students who experience difficulty with the mathematics component of their study program. Assistance provided by Centre staff includes diagnostic testing, counseling on mathematics learning and preparation, and individual and small group learning support sessions in a range of courses.
If you wish to find out more about how the Mathematics Learning Centre can assist you - Find Out More
The Student Support Centre aims to help international students develop successful strategies for coping with the challenges of living and studying in an unfamiliar culture and to make the experience of being an international student at CQUniversity rewarding and enjoyable.
CQUniversity's professional counsellors provide an integrated service to international students and their families, which include free and confidential counselling, welfare advice, information and assistance with accessing other support services and resources on campus and in the community
If you wish to find out more about how the Counselling Service can assist you - Find Out More
CQUniversity CRICOS Provider Codes: QLD-00219C; NSW-01315F; VIC-01624D
